Privacy Policy & Cookies
Privacy Policy
Potter & Potter Auctions
Effective Date: February 16, 2026
1. Introduction
Potter & Potter Auctions (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information collected through our website, mobile applications, live auctions, third‑party bidding platforms, and related services (collectively, the “Services”).
2. Information We Collect
We may collect the following categories of personal information:
• Identifiers: Name, postal address, email address, phone number, IP address, account username.
• Commercial Information: Auction registrations, bidding activity, purchase and consignor history.
• Financial Information: Payment details processed via secure third‑party processors.
• Internet or Network Activity: Device information, browser type, referring URLs, and usage data.
• Communications: Customer service inquiries and correspondence.
3. How We Use Information
We use personal information to:
• Register bidders and process auction transactions.
• Facilitate consignments, shipping, and payment processing.
• Provide customer support.
• Send catalogs, marketing communications, and auction notifications.
• Detect fraud and maintain auction integrity.
• Comply with legal, tax, accounting, and regulatory obligations.
• Improve and analyze our Services.
4. Cookies and Cookie Banner Disclosure
Our website and app use cookies, pixels, and similar technologies to enhance functionality, analyze traffic, and support marketing efforts.
Types of Cookies We Use:
• Essential Cookies – Necessary for site functionality and account login.
• Performance Cookies – Help us analyze usage and improve Services.
• Functional Cookies – Remember preferences.
• Marketing Cookies – May be used for advertising or retargeting.
When you first visit our website, you may see a cookie banner requesting consent for non‑essential cookies. You may manage cookie preferences through the banner or your browser settings at any time. Declining certain cookies may impact website functionality.
5. Sharing and Disclosure
We do not sell personal information. We may disclose personal information to:
• Payment processors and financial institutions.
• Shipping carriers.
• Technology providers and third‑party bidding platforms.
• Professional advisors.
• Government or regulatory authorities where legally required.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no system can guarantee absolute security.
7. Data Retention
We retain information for as long as necessary to fulfill business, legal, tax, and regulatory requirements.
8. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including:
• Right to Know the categories and specific pieces of personal information collected.
• Right to Delete personal information (subject to legal exceptions).
• Right to Correct inaccurate information.
• Right to Limit use of sensitive personal information.
• Right to Non‑Discrimination for exercising privacy rights.
To exercise these rights, contact us at info@potterauctions.com. We will verify your identity before processing requests.
9. Illinois Privacy Rights
Illinois residents may have rights under the Illinois Personal Information Protection Act (PIPA) regarding breach notification. If a data breach involving personal information occurs, we will notify affected Illinois residents as required by law.
10. Other U.S. State Privacy Rights
Residents of certain states (including Colorado, Virginia, Connecticut, and Utah) may have rights to access, correct, delete, or opt out of certain processing activities. Requests may be submitted to info@potterauctions.com.
11. Children’s Privacy
Our Services are not directed to individuals under 18. We do not knowingly collect information from children.
12. Third‑Party Links
Our Services may contain links to third‑party sites. We are not responsible for their privacy practices.
13. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.
14. Contact Information
Potter & Potter Auctions
5001 W. Belmont Avenue
Chicago, Illinois 60641
Email: info@potterauctions.com
Phone: (773) 472-1442
